ELECTRONIC DOCUMENT MANAGEMENT

SOLUTIONS FOR MUNICIPALITIES

Spend less time managing paper and more time serving customers and community members

Municipalities face two main document management challenges: data governance and compliance and finding the right information at the right time.

Our end-to-end document lifecycle management solution solves both these problems by allowing you to store, retrieve, and manage all municipal documents – easily, quickly, securely, and in a responsible and legally compliant manner.

The InzaloEMS Electronic Document Management System (EDMS) was purpose-built for South African municipalities. The system is aligned with the latest national archive requirements and complies with the Protection of Personal Information Act (POPIA).

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BENEFITS

  • Information is widely and readily available across departments
  • Improved collaboration, efficiency, and customer service
  • Increased compliance and accountability

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With the InzaloEMS Electronic Document Management System, you can… 

  • Access critical information from a single location
  • File, retrieve, share, and track documents
  • Promptly handle council resolutions
  • Submit progress reports
  • Accurately log, manage, and resolve customer complaints
  • Provide high-quality customer service
  • Run multiple workflow processes at the same time
  • Easily access version history and complaint workflows
  • View user, group, or project statistics and analytics
  • Generate job cards

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Contact Us Now to discuss how our Support Services and Solutions can help you achieve better results at your municipality, improving your reputation and earning you the respect of your superiors and the support of your community.